{"id":35970,"date":"2025-10-28T15:25:28","date_gmt":"2025-10-28T22:25:28","guid":{"rendered":"https:\/\/cowbell.insure\/au\/?page_id=35970"},"modified":"2026-01-20T13:52:55","modified_gmt":"2026-01-20T21:52:55","slug":"privacy","status":"publish","type":"page","link":"https:\/\/cowbell.insure\/au\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_header title=&#8221;Privacy Policy&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_align=&#8221;left&#8221; background_color=&#8221;#0057A8&#8243; background_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;(Terms) The websites&#8230;&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<span style=\"font-weight: 400;\">Cowbell Insurance Solutions Pty Ltd is a direct wholly-owned subsidiary of Cowbell Cyber Inc. (Cowbell Insurance Solutions Pty Ltd. and Cowbell Cyber Inc. referred to collectively hereafter as \u201cCowbell\u201d or \u201cOur Company\u201d).\u00a0 This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Topics:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The type of data we collect<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we collect your data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we use your data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we store your data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your data protection rights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cookies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we use cookies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Types of cookies we use<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to manage your cookies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User generated content<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Third party links<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How we respond to do-not-track signals<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Privacy policies of other websites<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessing and updating your data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Children\u2019s privacy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terms and conditions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Changes to our privacy policy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to contact us<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to contact the appropriate authority<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>The type of data we collect<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company collects the following data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal Identification Information (including, but not limited to, name, email address, phone number, etc., company information, mailing address, CV and applicant information (in the case of job applicants).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any communications you send to us.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may also collect Personal Identification Information automatically when you use our website <\/span><a href=\"https:\/\/cowbell.insure\/au\"><span style=\"font-weight: 400;\">cowbell.insure\/au<\/span><\/a><span style=\"font-weight: 400;\"> (collectively, the \u201cSite\u201d) or the Service, as defined in Cowbell\u2019s Terms of Service, located at <\/span><b>cowbell.insure\/au\/terms<\/b><span style=\"font-weight: 400;\"> (the \u201cTerms\u201d). Personal Identification Information collected automatically may include information about the device you use to access the Site and your visits to the Site, and may include information about the device you use to access the Site and your visits to the Site, such as your IP address, geographical location, browser type, referral source, Site navigation patterns, length of visit and pages viewed, and other data collected through cookies and other tracking technologies. For more information on our use of these technologies, see our Cookies section below. We use Google Analytics on the Site to help us analyse the traffic on the Site. For more information on Google Analytics\u2019 processing of Personal Identification Information, please see <\/span><a href=\"https:\/\/www.google.com\/policies\/privacy\/partners\/\"><span style=\"font-weight: 400;\">https:\/\/www.google.com\/policies\/privacy\/partners\/<\/span><\/a><span style=\"font-weight: 400;\">. By using a browser plugin <\/span><a href=\"https:\/\/www.google.com\/ads\/preferences\/plugin\/\"><span style=\"font-weight: 400;\">https:\/\/www.google.com\/ads\/preferences\/plugin\/<\/span><\/a><span style=\"font-weight: 400;\"> provided by Google, you can opt out of Google Analytics.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How we collect your data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You directly provide Our Company with most of the data we collect. We collect data and process data when you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use or view our website via your browser\u2019s cookies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sending emails and attachments to Our Company (for new business submissions, support requests, various other needs)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requesting and completing a distribution or similar agreement with Our Company<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Our Company may also receive your data indirectly as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We obtain information from third party sources, including public records, surveys or questionnaires, data licensors, affiliated entities, marketing firms, internet security researchers, and\/or consumers who use our products. We use this information to validate and enrich information in our databases so that we can provide and improve services to users of our offerings.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How we use your data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company collects your data so that we can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalise your experience on the Site or with the Service (Personal Identification Information about you helps us to better respond to your individual needs);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve the Site or the Service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve customer service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process transactions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Administer a contest, promotion, survey or other feature of the Site or the Service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify and authenticate your access to the parts of the Site that you are authorised to access;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Protect the rights and\/or our property and to ensure the technical functionality and security of the Site;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send periodic emails;<\/span><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The email address you provide may be used to send you information and updates pertaining to your account, in addition to receiving occasional company news, updates, related product or service information, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Please note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.<\/span><\/li>\n<\/ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sell, market, provide, and improve our products and services, including providing insurance quotes, servicing and renewing your policies, and analysing and administering insurance claims.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How we store your data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company securely stores your data on servers located in Singapore.\u00a0 In addition, some of your data is located on servers provided by the third parties. Some of the servers that host your personal data may be located in countries (including the United States) that do not provide a level of data protection equivalent to that of your home country. We will take appropriate steps to make sure that our service providers act in accordance with applicable law.\u00a0 Our Company uses the following third parties:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salesforce \u2013 Customer relationship management software (<\/span><a href=\"https:\/\/www.salesforce.com\/company\/privacy\/\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">DocuSign \u2013 Electronic agreement management (<\/span><a href=\"https:\/\/www.docusign.com\/privacy\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To ensure that your data is secure, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our Site and through the Service. Nonetheless, the transmission of data via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on our Site or through the Service, and transmission of such data is therefore entirely at your own risk<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our Company will keep the data outlined above <\/span><b>\u00a0<\/b><span style=\"font-weight: 400;\">for a period of up to seven years.\u00a0 Once this time period has expired, we will delete your data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Marketing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies that are part of our Cowbell Rx marketplace, which can be found here: <\/span><a href=\"https:\/\/cowbell.insure\/au\"><span style=\"font-weight: 400;\">cowbell.insure\/au<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have agreed to receive marketing, you can always opt out at a later date.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of our Group of Companies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you no longer wish to be contacted for marketing purposes, please contact our marketing team here: <\/span><span style=\"font-weight: 400;\">marketing@cowbellcyber.ai<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Your data protection rights<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:<\/span><\/p>\n<p><b>The right to access<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.<\/span><\/p>\n<p><b>The right to rectification<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to request that Our Company corrects any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.<\/span><\/p>\n<p><b>The right to erasure<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to request that Our Company erases your personal data, under certain conditions.<\/span><\/p>\n<p><b>The right to restrict processing<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to request that Our Company restricts the processing of your personal data, under certain conditions.<\/span><\/p>\n<p><b>The right to object to processing<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to object to Our Company\u2019s processing of your personal data, under certain conditions.<\/span><\/p>\n<p><b>The right to data portability<\/b><span style=\"font-weight: 400;\"> \u2013 You have the right to request that Our Company transfers the data that we have collected to another organisation, or directly to you, under certain conditions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: <\/span><a href=\"mailto:privacy@cowbellcyber.ai\"><span style=\"font-weight: 400;\">privacy@cowbellcyber.ai<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Call us at: <\/span><span style=\"font-weight: 400;\">+1 800 844 989<\/span><span style=\"font-weight: 400;\">, or write to us in the form located at: <\/span><a href=\"https:\/\/cowbell.insure\/au\/contact\"><span style=\"font-weight: 400;\">cowbell.insure\/au\/contact<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Cookies<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.\u00a0 Cookies enable the sites or service providers systems to recognise your browser and capture and remember certain information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For further information, visit <\/span><a href=\"https:\/\/allaboutcookies.org\/\"><span style=\"font-weight: 400;\">https:\/\/allaboutcookies.org\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How we use cookies<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We use cookies to help us remember and process your transactions, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Types of cookies we use<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are a number of different types of cookies, however, our Site uses:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Functionality \u2013 Our Company uses these cookies so that we recognise you on our Site and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advertising \u2013 Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytical \u2013 Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics, such as the number of visitors, bounce rate, traffic source, etc.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How to manage cookies<\/b><\/p>\n<p><span style=\"font-weight: 400;\">All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>User-generated content<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Site or the Service may provide online forums through various potential functionalities, including messaging, comments, chat rooms, blogs, and other similar mechanisms. Cowbell does not have any control whatsoever over the user-generated content contained in such a forum provided on the Site or through the Service and will bear no liability for the content\u2019s accuracy, suitability, legality, or inoffensiveness. Cowbell bears no responsibility or obligation to monitor user-generated content but nevertheless reserves the right to remove or edit user-generated information for any reason whatsoever. Should you encounter any issues with user-generated content, please contact us immediately at <\/span><span style=\"font-weight: 400;\">hello@cowbell.au<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Third party links<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Site and the Service and welcome any feedback about these sites.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How we respond to do-not-track signals<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cowbell does not track Site users\u2019 web browser information. Accordingly, we do not currently respond or take any action with respect to web browser \u201cdo not track\u201d signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Identification Information about an individual consumer\u2019s online activities over time and across third-party websites or online services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Privacy policies of other websites<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company Site contains links to other websites. Our privacy policy applies only to our Site, so if you click on a link to another website, you should read their privacy policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Accessing and updating your Personal Identification Information<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You may access, correct, or request deletion of your Personal Identification Information by logging into your account or contacting us at <\/span><span style=\"font-weight: 400;\">privacy@cowbellcyber.ai<\/span><span style=\"font-weight: 400;\">. We will try to respond to your request within a reasonable timeframe. Please be aware that even after we have processed your request for such a change, we may retain certain residual information in the backup and\/or archival copies of our database. In the event you close any account in connection with the Service, your account will be deactivated and your name and other Personal Identification Information will no longer be accessible by you. We may retain your Personal Identification Information for as long as your account is active or to provide you services, improve the Site or the Service, comply with our legal obligations, resolve disputes and enforce our agreements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Children\u2019s privacy<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Site and the Service is not intended for children under the age of 18. Accordingly, we do not intend to collect Personal Identification Information from anyone we know to be under 18 years of age.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Terms and conditions<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Please also visit our Terms of Service, establishing the use, disclaimers, and limitations of liability governing the use of the Site and the Service at <\/span><a href=\"https:\/\/cowbell.insure\/au\/terms\"><span style=\"font-weight: 400;\">cowbell.insure\/au\/terms<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Changes to our privacy policy<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 November 2025<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How to contact us<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you have any questions about Our Company\u2019s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email us at: <\/span><a href=\"mailto:privacy@cowbellcyber.ai\"><span style=\"font-weight: 400;\">privacy@cowbellcyber.ai<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Call us:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If in the United States: +1 (833) 633-8666.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If in Australia: +61 1 800 844 989<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or write to us at:<\/span><\/p>\n<p><b>If in the United States<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cowbell Cyber, Inc.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">6800 Koll Center Parkway, Suite 250<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Pleasanton, CA 94566<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>If in Australia<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cowbell Insurance Solutions Pty Ltd<br \/>\n<\/span><span style=\"font-weight: 400;\">Suite 20.01, Level 20\/133 Castlereagh St<br \/>\n<\/span><span style=\"font-weight: 400;\">Sydney NSW 2000, Australia<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>How to contact the appropriate authority<\/b><\/p>\n<h4><span style=\"font-weight: 400;\">If you are not satisfied with our response to your complaint, you can also refer it to the Office of the Australian Information Commissioner (<\/span><b>OAIC<\/b><span style=\"font-weight: 400;\">) or the Australian Financial Complaints Authority (<\/span><b>AFCA<\/b><span style=\"font-weight: 400;\">):<\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><b>OAIC (Office of the Australian Information Commissioner)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Telephoning: 1300 363 992<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Writing: Fill in the privacy complaint form available on the OAIC website <\/span><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.oaic.gov.au\/privacy\/privacy-complaints\/lodge-a-privacy-complaint-with-us\"><b>https:\/\/www.oaic.gov.au\/privacy\/privacy-complaints\/lodge-a-privacy-complaint-with-us<\/b><\/a><span style=\"font-weight: 400;\">)<\/span><span style=\"font-weight: 400;\"> and send it to the following postal address or submit online:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Office of the Australian Information Commissioner<br \/>\n<\/span><span style=\"font-weight: 400;\">GPO Box 5288<br \/>\n<\/span><span style=\"font-weight: 400;\">SYDNEY NSW 2001<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Online:<\/span><a href=\"https:\/\/forms.business.gov.au\/smartforms\/servlet\/SmartForm.html?formCode=APC_ENQ&amp;tmFormVersion\"> https:\/\/webform.oaic.gov.au\/prod?entitytype=Enquiry&amp;layoutcode=EnquiryWF<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><b>AFCA (Australian Financial Complaints Authority)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Telephoning: 1800 931 678<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Writing to the Following Postal Address:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AFCA Service Complaints<br \/>\n<\/span><span style=\"font-weight: 400;\">Australian Financial Complaints Authority<br \/>\n<\/span><span style=\"font-weight: 400;\">GPO Box 3<br \/>\n<\/span><span style=\"font-weight: 400;\">Melbourne VIC 3001<br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\nEmailing: <\/span><b><a href=\"mailto:info@afca.org.au\">info@afca.org.au<\/a><br \/>\n<\/b><span style=\"font-weight: 400;\">Online:<\/span><a href=\"https:\/\/www.afca.org.au\/make-a-complaint\"> <b>https:\/\/www.afca.org.au\/make-a-complaint<\/b><\/a><\/p>\n<p>&nbsp;[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cowbell Cyber website terms of service<\/p>\n","protected":false},"author":50,"featured_media":0,"parent":0,"menu_order":76,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-35970","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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