Respond: Incident Management

Our IR services focus on mitigating threats and preventing future threats immediately following a breach, as well as reducing downtime and minimizing the impact of business interruptions through our response, mitigation, and recovery services. When receiving a breach response alert, CyberClan guarantees a response within 15 minutes from our global IR team. Furthermore, within one hour of a scoping call, we provide a statement of work, which outlines our team’s responsibilities. We identify how attackers are accessing your environment, determine how to mitigate existing access, track future actions and prevent future entry. Our team is comprised of experienced IT, InfoSec, DevOps, Ransomware Negotiation, and Management personnel. In order to determine how attacks happen and protect businesses in insurance claims, legal proceedings or regulatory compliance, it’s imperative to have a solid investigative team to ensure no digital or physical evidence is lost or overlooked.

We believe that bringing comprehensive breach response and remediation expertise to every engagement is imperative to combating the threat actors while working simultaneously to bring your business and information security systems back into a steady state. While our response services portfolio includes the following, this is not a comprehensive list, and we do not require our clients to utilize us for each area of incident response.

• Incident containment and monitoring services
• Breach forensics and root cause analysis
• Ransomware negotiation and payment services
• Post breach remediation (onsite and remote)
• Business email compromise investigation
• Social engineering fraud investigation
• Data mining services
• Deep and dark web searches

Benefits:

• Speed, cost efficiency, and automation, backed by manual validation to assure integrity
• Ability to deliver partial results where necessary to increase notification time and meet tight deadlines
• Constant monitoring provides accountability to the highest level of accuracy
• Access to our cybersecurity experts and incident response team

Short Training They’ll Love to Watch – Our unique one-minute videos are
both informative and binge-worthy. With new, refreshed content regularly,
training never gets old.

Top Notch Phishing Simulation – With weekly updates to our phishing
templates, we keep your employees informed and on their toes, protecting
your organization from the latest threats.

Report and Dashboards – Track training progress and easily analyze
training effectiveness through our dashboards, all within a user-friendly
platform for both employees and administrators.

Gamification – An eye-opening simulation game of various phishing and
wire fraud scams, where participants decide how to respond as they would
in real life.

Easy to Manage – Our intuitive admin panel and easy automation saves
time managing your security awareness training program and provides
easy reporting features to help you assess and communicate impact.

Secureworks Taegis ManagedXDR is our 24×7 managed detection andresponse service, which works for you to detect advanced threatsand take the right action. Our threat hunting, incident response andsecurity operations expertise, combined with our focus on buildinga trusted relationship with you and your team, help strengthen yourorganization’s security posture.

CrowdStrike Falcon Complete is the #1 managed detection and response (MDR) leader and pioneer — delivering 24/7 expert-led protection worldwide with investigation of every alert (low/medium/high/critical) and the industry’s only active, hands-on remediation capability capable of carrying out the entire response for you, including full cleanup without costly reimaging or downtime.

With Falcon LogScale, achieve enhanced observability across distributed systems while eliminating the need to make cost-based concessions on which logs to ingest and retain. CrowdStrike Falcon Next-Gen SIEM revolutionizes threat detection, investigation and response by bringing together unmatched security depth and breadth in one unified platform to stop breaches. Falcon Next-Gen SIEM extends the industry’s most dominant EDR, threat intelligence and expert services to all data sources for complete visibility and protection.