Benchmarks reveal what an AI agent can do. Continuous production evaluation reveals whether it deserves your trust. The first time an AI agent fails in production, the postmortem often begins with...
“Agent” has become a label for almost anything an LLM touches. A saved prompt is an agent. A chatbot with a connector is an agent. A coding loop that runs overnight is an agent. So is a production...
How continuous telemetry across AI observability, autonomy, and governance can give brokers and underwriters greater clarity Every major technology shift has forced the insurance industry to rethink...
Throughout the industry, the fear isn't just that AI will replace the broker. There’s a genuine argument to say that AI will also make every broker sound the same. Because if everyone uses the same...
As I drove to work this week, a reminder popped up to tell me that I need to book in for a service. This made me think about how the insurance industry has treated cyber; you wouldn't drive a car...
"Float like a butterfly, sting like a bee." — The Greatest Muhammad Ali. Seven years after Cowbell’s inception, the industry has reached a pivotal moment. Today, I want to explore the three...
I feel it’s time to truly address the elephant in the room. Because there is a genuine fear in the market - perhaps in your own office - that AI wants to take the wheel. The goal of "insurtech" is...
Throughout my career in the insurance industry - from underwriting and building specialized programs, to managing portfolios at Markel - I’ve seen firsthand how the market responds to evolving...
Within Insurance, "speed" is usually discussed in terms of workflow. Can we get the slip signed before the weekend? Can we bind before the 1st of the month? It is seen as an administrative...
“He who is not courageous enough will accomplish nothing in life." - Muhammad Ali. The business world is moving at breakneck speed, and Artificial Intelligence is sitting right in the...
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